Autohaus Hermann & Aufinity: Digitize processes, speed up payments, reduce workload for teams
Challenge: complex workflows and manual processes
Before the introduction of Aufinity, payments were often difficult to assign, reminders had to be created manually, and money laundering checks were quite time-consuming. Different workflows in sales, service, and accounting led to a high level of coordination effort and a lack of transparency.
The solution: Aufinity as a central component
With the implementation of Aufinity, payment processes have been completely digitized and can now be managed centrally. Customers can now pay their invoices easily and flexibly in advance or on site – via link, card, smartphone, or smartwatch. Thanks to the integration into the existing CRM system, payments are automatically assigned to the correct customer account, which significantly reduces the workload for accounting.
Results: increased efficiency and customer satisfaction
The Hermann Group benefits from noticeable improvements in everyday business:
- Faster payment receipts: up to 9 days earlier in sales
- Automated dunning: less manual effort
- Digital document dispatch: more efficient processes and better service for customers
- Optimized collaboration: all departments work transparently in one system
According to Jan Scholz, authorized signatory and commercial director of the Hermann Group, a particular highlight is the central dashboard, which provides a clear overview of open and closed transactions at all times.
Conclusion: More time for the essentials
With Aufinity, the Hermann Group has made its payment processes future-proof, efficient, and customer-friendly. The result: less administrative effort, more transparency, and more time for what matters most – the customers.
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Would you also like to standardize your payment processes, create more transparency, and optimize your internal workflows? Talk to us – we'll show you how we can also make your car dealership future-proof.
